You are so so right, and its not like the backpacks are heavy, like it was luggage or anything.
Do you know what pisses me off? What Steve, What? I'll tell you what.
SouthCentre's marketing department. They bought like 6 segway's (personal transport vehicle) for Mall administrators to be seen traveling the mall, answering any questions a patron may have. First off, instead of using the $42,000 they spent on these devices on something useful, oh I don't know, perhaps advertising, renovations, promotions, they spent it on these devices to interact with people, somehow while they are cruising at a speed of 12.5mph, towering over everyone, and intimidating to anyone stupid enough to get lost, or unable to read a directory (they don't even have to do that anymore, with the user-friendly ViCi "Vicky" touchscreens). "Yes, segways will put us back on track, they will make us forget our ills, help us interact, and identfiy our support staff with their helmets and 6'6 stature."